Provider-Based Population Health

We announced earlier this year that Phytel has achieved prevalidation status from the National Committee for Quality Assurance (NCQA) for autocredit toward 2011 patient-centered medical home (PCMH) criteria. Let’s take a deeper look at what this means for providers. ... Read more

I recently listened to a great webinar, in which Jennifer Endicott, VP of Clinical Integration at Orlando Health, shared how the organization is embracing healthcare IT to drive effective clinical integration. Her story included several best practices and a fantastic overview of key industry topics, so I thought it would be important to share a summary if you haven’t seen it… ... Read more

Changing patient health behavior—a must-do for organizations involved in population health management—can be challenging for a number of reasons. For some patients, the day-to-day lifestyle behaviors that compromise their health have become ingrained habits that will require more than good intentions to change. For others asked to take on new self-care behaviors, the recommendations may compete with other responsibilities or require skills, resources, or motivation that they don’t have. ... Read more

In December, more than 100 healthcare professionals gathered together to discuss leveraging digital data and technology to manage population health cost effectively. A key takeaway was that new care delivery models require new workflows, and new electronic tools are needed to automate those workflows – as seen in this example of managing 8,000 diabetic patients in a multispecialty group. ... Read more

The ongoing movement toward value-based care in the context of patient-centered medical home and accountable care organization models requires care teams to manage entire patient populations, not just individual patients who schedule appointments with their physicians. ... Read more

Phytel was recently recognized by the International Quality and Productivity Center (IQPC) for implementing a Total Quality Management (TQM) Plan to improve customer service and satisfaction, software development and implementation methodology. ... Read more

What would compel a company to seek a Malcolm Baldrige level award after being certified as ISO 9001: 2008 compliant? Both approaches result in an objective external audit designed to provide strengths and weaknesses in a feedback report. So why do both? ... Read more

One of the goals of population health management is to maintain continuous contact with patients and to address modifiable health behaviors that may lead to or exacerbate chronic diseases. To be effective, population health management should include a variety of interventions — some of them automated — to keep patients engaged and help them manage their own care between visits. ... Read more